Introduction
This five-day,
instructor-led course provides students with the
knowledge and skills that are needed to update
and support a reliable, secure messaging
infrastructure. This infrastructure is used for
creating, storing, and sharing information by
using Microsoft Exchange Server 2003 in a
medium-sized to large-sized (250 to 5,000 users)
messaging environment. This course offers a
significant number of hands-on practices,
discussions, and assessments that assist
students in becoming proficient in the skills
that are needed to update and support Exchange
Server 2003.
Audience
At Course
Completion
After
completing this course, students will be able
to:
|
• |
Perform a
installation of Exchange Server 2003 and
verify that the installation was
successful. |
|
• |
Configure
and manage Exchange Server 2003. |
|
• |
Secure
Exchange Server 2003. |
|
• |
Manage
recipients. |
|
• |
Manage
public folders. |
|
• |
Manage
address lists. |
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• |
Implement
and manage access to Exchange Server
mailboxes for Internet protocol clients. |
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• |
Manage
client configuration and connectivity. |
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• |
Manage
routing. |
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• |
Manage
mobile devices with Exchange Server
2003. |
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• |
Manage
data storage and hardware resources. |
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• |
Plan for
disaster and disaster recovery. |
|
• |
Back up
and restore Exchange Server. |
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• |
Perform
preventive maintenance. |
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• |
Migrate
users from Exchange Server 5.5 to a
separate Exchange Server 2003
organization. |
Prerequisites
Before
attending this course, students must have:
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• |
Working
knowledge of Microsoft Windows Server
2003. |
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• |
Working
knowledge of networking, including
Transmission Control Protocol/Internet
Protocol (TCP/IP), Domain Name System
(DNS), and Internet Information Services
(IIS). |
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• |
Working
knowledge of Internet protocols,
including Post Office Protocol 3 (POP3)
or Internet Message Access Protocol 4
(IMAP4), Simple Mail Transfer Protocol
(SMTP), Hypertext Transfer Protocol
(HTTP), and Network News Transfer
Protocols (NNTP). |
In addition, it
is recommended, but not required, that students
have completed:
|
• |
Course
2274, Managing a Microsoft Windows
Server 2003 Environment. |
|
• |
Course
2275, Maintaining a Microsoft Windows
Server 2003 Environment. |
|
• |
Course
2276, Implementing a Microsoft Windows
Server 2003 Network Infrastructure:
Network Hosts. |
Knowledge of
Exchange Server 5.5 or Exchange 2000 Server is
beneficial but not necessary.
Course
Materials
The student kit
includes a comprehensive workbook and other
necessary materials for this class.
Course Outline
Module 1:
Introduction to Exchange Server 2003
This module
provides an overview of how Exchange Server
components interact to provide a stable,
reliable messaging environment. This module
provides an introduction to many of the topics
covered in detail in later modules in the
course.
Lessons
|
• |
Introduction to the Exchange Server 2003
Architecture |
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• |
Exchange
Clients Overview |
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• |
Discussion: Introduction to Exchange
Server 2003 |
After
completing this module, students will be able
to:
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• |
Describe
the various technologies that are
involved in implementing and maintaining
an Exchange Server messaging
environment. |
|
• |
Identify
the client applications that are used to
connect to Exchange Server and describe
the improvements introduced with
Microsoft Office Outlook 2003. |
Module 2:
Installing Exchange Server 2003
This module
explains how to plan for an installation of
Exchange Server 2003, and how to install
Exchange Server 2003. The module also explains
how to install and use Exchange Server
management utilities.
Lessons
|
• |
Preparing
to Install Exchange Server 2003 |
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• |
Exchange
Server 2003 Installation Tasks |
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• |
Exploring
the Exchange Management Tools |
Lab:
Installing the Exchange System Manager on
Windows XP SP2
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• |
Exercise
1: Installing the Exchange System
Management Tools |
Optional
Lab: Installing the Exchange Server 2003
Messaging and Collaboration Services
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• |
Exercise
1: Preparing the Environment |
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• |
Exercise
2: Installing Exchange Server 2003 |
After
completing this module, students will be able
to:
|
• |
Prepare
for an installation of Exchange Server
2003. |
|
• |
Install
Exchange Server 2003 on new hardware. |
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• |
Install
and use the Exchange Server management
tools to perform administrative tasks. |
Module 3:
Securing Exchange Server 2003
This module
explains how to secure the server running
Exchange Server 2003. This involves reducing the
attack surface on the Exchange servers by using
Security templates and the Security
Configuration Wizard, protecting against
unsolicited commercial e-mail (spam), and
setting appropriate administrative permissions.
Lessons
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• |
Reducing
the Server Attack Surface |
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• |
Maintaining Message Hygiene |
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• |
Configuring Administrative Permissions |
Lab:
Securing Exchange Server 2003
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• |
Exercise
1: Applying a Security Configuration
Wizard Security Policy |
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• |
Exercise
2: Delegating Administrative Rights
Using the Exchange Delegation Wizard |
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• |
Exercise
3: Applying and Testing Intelligent
Message Filtering |
After
completing this module, students will be able
to:
|
• |
Reduce the
attack surface on Exchange servers. |
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• |
Configure
Exchange Server 2003 to reduce the
amount of unsolicited commercial e-mail
(spam). |
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• |
Configure
an administrative group structure. |
Module 4:
Managing Recipients
This module
describes Exchange Server recipients and
explains the messaging capabilities of various
Active Directory directory service groups. It
then teaches how to manage mailboxes and
mail-enabled groups and how to create, delete,
and modify users and contacts.
Lessons
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• |
Managing
Exchange Recipients |
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• |
Managing
Mailboxes |
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• |
Managing
Mail-Enabled Groups |
Lab:
Managing Recipients
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• |
Exercise
1: Create Mailboxes with CSVDE |
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• |
Exercise
2: Use VBScript to Mailbox-Enable User
Accounts |
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• |
Exercise
3: Modify Existing Mailboxes by Using
LDIFDE |
After
completing this module, students will be able
to:
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• |
Describe
Exchange Server recipients and explain
the messaging capability of various
Active Directory groups. |
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• |
Manage
mailboxes. |
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• |
Manage
mail-enabled groups. |
Module 5:
Managing Active Directory Integration
This module
explains the relationship between Active
Directory and an Exchange Server 2003
organization. Topics discussed include how
Exchange servers communicate with and depend on
Active Directory information. The module also
explains how to perform Active Directory tasks
that directly influence Exchange Server
configuration.
Lessons
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• |
Understanding the Integration of
Exchange and Active Directory |
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• |
Configuring Exchange Server
Communications with Active Directory |
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• |
Configuring Recipient Policies and the
Recipient Update Service |
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• |
Managing
Address Lists |
Lab:
Managing Active Directory Integration
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• |
Exercise
1: Troubleshooting Exchange Server
Requirements for Active Directory
Information |
After
completing this module, students will be able
to:
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• |
Explain
where and how Active Directory stores
Exchange Server-related information. |
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• |
Manage the
communication mechanisms that exist
between Exchange servers and Active
Directory domain controllers. |
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• |
Create and
manage recipient policies and the
recipient update process. |
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• |
Create and
manage Address Lists. |
Module 6:
Managing Public Folders
This module
explains how to manage public folders. Managing
public folders involves managing public folder
data and network access to public folders.
Lessons
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• |
Managing
Public Folder Data |
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• |
Managing
Access to Public Folders |
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• |
Managing
Public Folder Replication |
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• |
Configuring Full-Text Indexing |
Lab:
Managing Public Folders
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• |
Exercise
1: Create a Public Folder by Using
Microsoft Outlook 2003 |
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• |
Exercise
2: Replicate Public Folders with the
Public Folder Migration Tool |
After
completing this module, students will be able
to:
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• |
Manage
public folder data. |
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• |
Manage
network and user access to public
folders. |
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• |
Manage
public folder replication. |
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• |
Configure
full-text indexing. |
Module 7:
Implementing Outlook Web Access
The module
describes how to successfully implement Outlook
Web Access. Topics discussed include best
practices for configuring Outlook Web Access and
guidelines for properly securing a remote Web
access infrastructure.
Lessons
|
• |
Introducing Outlook Web Access |
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• |
Securing
Outlook Web Access |
Lab:
Implementing Outlook Web Access
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• |
Exercise
1: Enable Forms-Based Authentication |
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• |
Exercise
2: Securing OWA with the Outlook Web
Access Web Administration Tool |
After
completing this module, students will be able
to:
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• |
Describe
the features of Outlook Web Access (OWA)
in Exchange Server 2003. |
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• |
Secure an
Outlook Web Access deployment. |
Module 8:
Implementing a Front-End/Back-End Exchange
Server Topology
This module
introduces the Internet protocols that you can
use to access Exchange Server. It explains the
concepts and tasks that are involved in
implementing and managing remote user access to
Exchange Server by using Internet protocols. It
also explains how to implement and secure
front-end and back-end Exchange servers that can
be used to access user data from remote
locations through secure connections.
Lessons
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• |
Introducing Front-End and Back-End
Servers |
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• |
Implementing a Front-End and Back-End
Server Topology |
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• |
Securing a
Front-End and Back-End Server Topology |
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• |
Discussion: Implementing a
Front-End/Back-End Exchange Server
Topology |
After
completing this module, students will be able
to:
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• |
Explain
the purpose of front-end and back-end
servers and describe their supporting
technologies. |
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• |
Implement
a front-end and back-end server
topology. |
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• |
Secure a
front-end and back-end server topology. |
Module 9:
Managing Client Connections to Exchange Server
2003
This module
introduces client configuration and connectivity
concepts. It also demonstrates the common tasks
that are associated with configuring and
customizing Outlook 2003, configuring
connectivity for Exchange server clients, and
understanding the mobility features of Exchange
Server 2003.
Lessons
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• |
Selecting
an Exchange Server 2003 Client |
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• |
Connecting
to Exchange Server 2003 |
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• |
Using
S/MIME to Secure E-Mail Content |
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• |
Managing
Mobile Services |
Lab:
Managing Client Connections to Exchange Server
2003
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• |
Exercise
1: Configuring Outlook 2003 for RPC over
HTTPS |
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• |
Exercise
2: Sending Secure E-Mail by Using S/MIME |
After
completing this module, students will be able
to:
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• |
Select the
appropriate Exchange Server client for a
messaging environment. |
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• |
Connect
Outlook 2003 to an Exchange server
securely from the Internet. |
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• |
Secure
Exchange Server e-mail content by using
Secure/Multipurpose Internet Mail
Extensions (S/MIME). |
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• |
Implement
and manage remote mobile access to
Exchange Server 2003. |
Module 10:
Managing Message Routing
This module
explains the concepts and tasks that are
involved in configuring routing in an Exchange
Server organization and managing connectivity to
the Internet. The module focuses on how to
configure the SMTP virtual servers and SMTP
connectors.
Lessons
|
• |
Understanding Exchange Server Message
Flow |
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• |
Configuring SMTP Virtual Servers |
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• |
Understanding Message Routing in
Exchange Server |
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• |
Configuring Routing in an Exchange
Server Organization |
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• |
Exploring
Link State Information |
Lab:
Managing Message Routing
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• |
Exercise
1: Creating an SMTP Connector to the
Internet |
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• |
Exercise
2: Configuring Secure Communications
Between Routing Groups |
After
completing this module, students will be able
to:
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• |
Explain
message flow in Exchange Server 2003. |
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• |
Configure
SMTP virtual server settings by using
the Exchange System Manager. |
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• |
Explain
how message routing works in an Exchange
Server organization. |
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• |
Configure
routing in an Exchange Server
organization. |
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• |
Explain
how Exchange Server maintains routing
information. |
Module 11:
Managing Data Storage and Hardware Resources
This module
explains how Exchange Server 2003 stores data
and what storage technologies it uses. The
module also explains how to manage data storage,
disk space, and hardware upgrades.
Lessons
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• |
Managing
Stores and Storage Groups |
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• |
Understanding Exchange Server Data
Storage |
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• |
Managing
Disk Space |
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• |
Optimizing
Hardware Resources |
Lab:
Managing Data Storage and Hardware Resources
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• |
Exercise
1: Managing Circular Logging and
Database File Location |
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• |
Exercise
2: Verifying Disk Performance Using
Jetstress |
After
completing this module, students will be able
to:
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• |
Create,
delete, and manage stores and storage
groups. |
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• |
Manipulate
all files used in the data storage
process. |
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• |
Manage
disk space used by Exchange Server
databases. |
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• |
Optimize
the use of hardware resources on
Exchange servers. |
Module 12:
Planning for and Recovering from Disasters
This module
discusses how to create a disaster recovery plan
and how to perform a backup and a restore for
Exchange Server 2003.
Lessons
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• |
Planning
for Disaster Recovery |
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• |
Backing Up
Exchange Server 2003 |
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• |
Restoring
Exchange Server 2003 Data |
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• |
Restoring
Exchange Server 2003 Servers |
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• |
Discussion: Planning for and Recovering
from Disasters |
After
completing this module, students will be able
to:
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• |
Create a
plan for disaster recovery in an
Exchange Server environment. |
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• |
Back up
servers running Exchange Server 2003. |
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• |
Restore
Exchange Server 2003 data. |
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• |
Restore
Exchange Server 2003 servers. |
Module 13:
Performing Preventive Maintenance
This module
teaches how to conduct daily, scheduled, and
on-demand Exchange Server maintenance tasks.
Lessons
|
• |
Performing
Daily Exchange Server 2003 Maintenance |
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• |
Performing
Scheduled Exchange Server 2003
Maintenance |
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• |
Performing
On-Demand Exchange Server 2003
Maintenance |
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• |
Discussion: Performing Preventive
Maintenance |
After
completing this module, students will be able
to:
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• |
Perform
daily Exchange Server maintenance. |
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• |
Perform
scheduled Exchange Server maintenance. |
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• |
Perform
on-demand Exchange Server maintenance. |
Module 14:
Migrating Users from Exchange Server 5.5 to
Exchange Server 2003
This module
describes how to migrate the Exchange Server 5.5
messaging system of a company running a
Microsoft Windows NT 4.0 domain into the
Exchange Server 2003 messaging system of another
company running Windows Server 2003 and Active
Directory.
Lessons
|
• |
Identifying a Migration Strategy |
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• |
Performing
Pre-Migration Steps |
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• |
Migrating
Exchange Server Data |
Lab A:
Performing an Inter-Organization Migration
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• |
Exercise
1: Preparing a Network Environment for a
Migration |
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• |
Exercise
2: Migrating Accounts with the ADMT |
|
• |
Exercise
3: Implementing the Active Directory
Connector |
|
• |
Exercise
4: Moving Mailboxes from Exchange Server
5.5 to Exchange Server 2003 |
Lab B:
Performing an Intra-Organization Migration
|
• |
Exercise
1: Identify a Migration Strategy |
After
completing this module, students will be able
to:
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• |
Select the
appropriate migration strategy. |
|
• |
Perform
all necessary pre-migration steps. |
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• |
Migrate
mailboxes and public folders to Exchange
Server 2003. |
