Configuring, Managing and Troubleshooting
Microsoft Exchange Server 2010
Course 10135: Five days;
Instructor-Led
About
this
Course
This five-day, instructor-led course will provide you with the knowledge and skills to configure and manage a Microsoft Exchange Server 2010 messaging environment. This course does not require previous Exchange Server experience, but does require that students have significant experience in managing Windows Server and Active Directory directory services or Active Directory Domain Services (AD DS). This course will teach you how to configure Exchange Server 2010, as well as provide guidelines, best practices, and considerations that will help you optimize your Exchange server deployment.
Audience
Profile
This
course
is
intended
for
people
aspiring
to
be
enterprise-level
messaging
administrators.
Others
who
may
take
this
course
include
IT
generalists
and
help
desk
professionals
who
want
to
learn
about
Exchange
Server
2010.
People
coming
into
the
course
are
expected
to
have
at
least
3
years
experience
working
in
the
IT
field—typically
in
the
areas
of
network
administration,
help
desk,
or
system
administration.
They
are
not
expected
to
have
experience
with
previous
versions
of
Exchange
Server.
At
Course
Completion
After completing this course, students will be able to:
Install and deploy Exchange Server 2010.
Configure Mailbox servers and mailbox server components.
Manage recipient objects.
Configure the Client Access server role.
Manage message transport.
Configure the secure flow of messages between the Exchange Server organization and the Internet.
Implement a high availability solution for Mailbox servers and other server roles.
Plan and implement backup and restore for the server roles.
Plan and configure messaging policy and compliance.
Configure Exchange Server permissions and security for internal and external access.
Monitor and maintain the messaging system.
Transition an Exchange Server 2003 or Exchange Server 2007 organization to Exchange Server 2010.
Configure the Unified Messaging Server role and Unified Messaging components.
Implement high availability across multiple sites and implement Federated Sharing.
Course
Outline
Module
1:
Deploying
Microsoft
Exchange
Server
2010
This
module
describes
how to
prepare
for, and
perform,
an
Exchange
Server
2010 installation.
It also
provides
details
on the
Exchange
Server
2010
deployment.
Lessons
Overview
of
Exchange
Server
2010
Requirements
Installing
Exchange
Server
2010
Server
Roles
Completing
an
Exchange
Server
2010
Installation
Lab :
Installing
Exchange
Server
2010
Evaluating
Requirements
for
an
Exchange
Server
Installation
Preparing
for
an
Exchange
Server
2010
Installation
Installing
Exchange
Server
2010
Lab :
Verifying
an
Exchange
Server
2010
Installation
Verifying
an
Exchange
Server
2010
Installation
After completing this module, students will be able to:
Describe Exchange Server 2010 requirements.
Install the Exchange Server 2010 server roles.
Module
2:
Configuring
Mailbox
Servers
This
module
describes
the
management
tools
that you
can use
to
manage
Exchange
Server
2010. It
also
describes
the
Mailbox
server
role,
some of
the new
Exchange
Server
2010
features,
the most
common
Mailbox
server
role
post-installation
tasks,
and
public
folders.
Lessons
Overview
of
Exchange
Server
2010
Administrative
Tools
Configuring
Mailbox
Server
Roles
Configuring
Public
Folders
Lab :
Configuring
Mailbox
Servers
Configuring
Mailbox
Databases
Configuring
Public
Folders
After completing this module, students will be able to:
Use the Exchange Management Console and the Exchange Management Shell.
Configure Mailbox server roles and databases.
Create and configure public folders.
Module
3:
Managing
Recipient
Objects
This
module
describes
how you
can
manage
recipient
objects,
address
policies,
and
address
lists in
Exchange
Server
2010. It
also
describes procedures
for
performing
bulk
management
tasks in
Exchange
Management
Shell.
Lessons
Managing
Mailboxes
Managing
Other
Recipients
Configuring
E-Mail
Address
Policies
Configuring
Address
Lists
Performing
Bulk
Recipient
Management
Tasks
Lab :
Managing
Recipient
Objects
Managing
Recipients
Configuring
E-mail
Address
Policies
Configuring
Address
Lists
Performing
Bulk
Recipient
Management
Tasks
After completing this module, students will be able to:
Manage mailboxes in Exchange Server 2010.
Manage other recipients in Exchange Server 2010.
Configure e-mail address policies.
Configure address lists.
Perform bulk recipient management tasks.
Module
4:
Managing
Client
Access
This
module
provides
details
on how
to
implement
the
Client
Access
server
role in
Exchange
Server
2010.
Lessons
Configuring
the
Client
Access
Server
Role
Configuring
Client
Access
Services
for
Outlook
Clients
Configuring
Outlook
Web
Access
Configuring
Mobile
Messaging
Lab :
Configuring
Client
Access
Servers
for
Outlook
Anywhere
Access
Configuring
Client
Access
Servers
Configuring
Outlook
Anywhere
Lab :
Configuring
Client
Access
Servers
for
Outlook
Web
Access
and
Exchange
ActiveSync
Configuring
Outlook
Web
Access
Configuring
Exchange
ActiveSync
After completing this module, students will be able to:
Configure the Client Access server role.
Configure Client Access services for Outlook Clients.
Configure Outlook Web Access.
Configure mobile messaging.
Module
5:
Managing
Message
Transport
This
module
details
how to
manage
message
transport
in
Exchange
Server
2010. It
also describes
how to
deploy
and
configure the
Hub
Transport
server.
Lessons
Overview
of
Message
Transport
Configuring
Message
Transport
Lab :
Managing
Message
Transport
Configuring
Internet
Message
Transport
Troubleshooting
Message
Transport
Troubleshooting
Internet
Message
Delivery
After completing this module, students will be able to:
Describe Internet message transport in Exchange Server 2010.
Deploy and configure the Hub Transport server.
Module
6:
Implementing
Messaging
Security
This
module
describes
how to
plan for
and
deploy the
Edge
Transport
server
role and
the
security
issues
related
to the
deployment.
It also
describes
how to
configure
secure
SMTP
messaging
as well
as
Domain
Security.
Lessons
Deploying
Edge
Transport
Servers
Deploying
an
Antivirus
Solution
Configuring
an
Anti-Spam
Solution
Configuring
Secure
SMTP
Messaging
Lab :
Configuring
Edge
Transport
Servers
and
Forefront
Security
Configuring
Edge
Transport
Servers
Configuring
ForeFront
Security
for
Exchange
Servers
Lab :
Implementing
Anti-Spam
Solutions
Configuring
an
Anti-Spam
Solution
on
Edge
Transport
Servers
After completing this module, students will be able to:
Deploy Edge Transport servers.
Deploy an antivirus solution.
Configure an anti-spam solution.
Configure secure SMTP messaging.
Module
7:
Implementing
High
Availability
This
module
describes
the
high-availability
technology
built
into
Exchange
Server
2010 and
some of
the
outside
factors
that
affect
highly
available
solutions.
Lessons
Overview
of
High
Availability
Options
Configuring
Highly
Available
Mailbox
Databases
Deploying
Highly
Available
Non-Mailbox
Servers
Lab :
Implementing
High
Availability
Deploying
a
DAG
Deploying
Highly
Available
Hub
Transport
and
Client
Access
Servers
Testing
the
High
Availability
Configuration
After completing this module, students will be able to:
Identify high-availability components.
Understand Mailbox server high-availability configurations.
Understand non-Mailbox server high-availability configurations.
Module
8:
Implementing
Backup
and
Recovery
This
modules
describes
the
backup
and
restore
features
built
into
Exchange
Server
2010
and
considerations
for
creating
a
suitable
backup
plan.
Lessons
Planning
Backup
and
Recovery
Backing
Up
Exchange
Server
2010
Restoring
Exchange
Server
2010
Lab :
Implementing
Backup
and
Recovery
Backing
Up
Exchange
Server
2010
Restoring
Exchange
Server
Data
Restoring
Exchange
Servers
(optional)
After completing this module, students will be able to:
Plan backup and recovery.
Backup Exchange Server 2010.
Restore Exchange Server 2010.
Module
9:
Configuring
Messaging
Policy
and
Compliance
This
module
describes
how to
configure
the
Exchange Server
2010
messaging
policy
and
compliance
features.
Lessons
Introducing
Messaging
Policy
and
Compliance
Configuring
Transport
Rules
Configuring
Journaling
and
Discovery
Configuring
Messaging
Records
Management
Configuring
Mailbox
Archiving
Lab :
Configuring
Transport
Rules
and
Journal
Rules
and
Discovery
Configuring
Transport
Rules
Configuring
Journal
Rules
and
Discovery
Lab :
Configuring
Messaging
Records
Management
and
Mailbox
Archiving
Configuring
Messaging
Records
Management
Configuring
Mailbox
Archiving
After completing this module, students will be able to:
Describe messaging policy and compliance.
Configure transport rules.
Configure journaling and discovery.
Configure Messaging Records Management.
Configure mailbox archiving.
Module
10:
Securing
Microsoft
Exchange
Server
2010
This module
describes
how to
configure administrative
permissions
with
Role-Based
Access
Control
and how
to
secure
the
Exchange
Server
configuration.
Lessons
Configuring
Role
Based
Access
Control
(RBAC)
Configuring
Security
for
Server
Roles
in
Exchange
Server
2010
Configuring
Secure
Internet
Access
Lab :
Securing
Exchange
Server
2010
Configuring
Exchange
Server
Permissions
Configuring
a
Reverse
Proxy
for
Exchange
Server
Access
After completing this module, students will be able to:
Configure RBAC permissions.
Configure security for Exchange Server 2010 server roles.
Configure secure Internet access.
Module
11:
Maintaining
Microsoft
Exchange
Server
2010
This
module
describes
how to
monitor
and
maintain
Exchange
Server
2010. It
also
describes
how to
troubleshoot
Exchange
Server
when
problems
arise.
Lessons
Monitoring
Exchange
Server
2010
Maintaining
Exchange
Server
2010
Troubleshooting
Exchange
Server
2010
Lab :
Maintaining
Exchange
Server
2010
Monitoring
Exchange
Server
2010
Troubleshooting
Database
Availability
Troubleshooting
Client
Access
Servers
After completing this module, students will be able to:
Identify key Exchange Server performance metrics.
Describe how change management applies to an Exchange Server messaging environment.
Describe basic Exchange Server troubleshooting techniques.
Module
12:
Transitioning
from
Exchange
Server
2003 or
Exchange
Server
2007 to
Exchange
Server
2010
This
module
describes
how to
transition
an
existing
Exchange
Server
2003 or
Exchange
Server
2007 organization
to an
Exchange
Server
2010
organization.
It also
describes
the
various
considerations
for
implementing
coexistence
between
the two
messaging
systems
after an
Exchange
Server
2010
deployment.
Lessons
Transitioning
to
Exchange
Server
2010
Overview
Transitioning
from
Exchange
Server
2003
to
Exchange
Server
2010
Transitioning
from
Exchange
Server
2007
to
Exchange
Server
2010
Lab :
(no lab)
After completing this module, students will be able to:
Describe the various options, scenarios, and strategies for transitioning to Exchange Server 2010.
Describe how to transition from Exchange Server 2003 to Exchange Server 2010.
Describe how to transition from Exchange Server 2007 to Exchange Server 2010.
Module
13:
Implementing
Unified
Messaging
This
appendix
describes
how
Unified
Messaging
integrates
Exchange
Server
with
telephony
networks.
It also
describes
how to
configure
Unified
Messaging.
Lessons
Overview
of
Telephony
Introducing
Unified
Messaging
Configuring
Unified
Messaging
Lab :
Implementing
Unified
Messaging
Installing
and
Configuring
Unified
Messaging
Components
After completing this module, students will be able to:
Describe telephony systems.
Describe Unified Messaging features and integration with Exchange Server 2010.
Configure Unified Messaging.
Module
14:
Advanced
Topics
in
Exchange
Server
2010
This
appendix
provides
an
overview
of
how
to
implement
a
highly
available
Exchange
Server
2010
deployment
across
multiple
data
centers.
It
also
describes
how
to
deploy
Federated
Sharing.
Lessons
Deploying
Highly
Available
Solutions
for
Multiple
Sites
Implementing
Federated
Sharing
Lab :
(no lab)
After completing this module, students will be able to:
Describe how implement a highly available Exchange 2010 deployment across multiple sites.
Describe how to deploy Federated Sharing.
Additional
Reading
To help you prepare for this class, review the following resources:
Microsoft Exchange Server 2010 Online Help documentation
Microsoft Exchange Server 2010 Administrator's Pocket Consultant by William R. Stanek.
In addition to their professional experience, students who attend this training should have the following prerequisite knowledge:
Fundamental knowledge of network technologies including Domain Name System (DNS) and firewall technologies.
Experience with the Windows Server 2003 and Microsoft Windows Server 2008 operating systems.
Experience with Active Directory directory services in Windows Server 2003 or Active Directory Domain Services (AD DS) Windows Server 2008.
Experience managing backup and restore on Windows Servers.
Experience using Windows management and monitoring tools such as Microsoft Management Console, Active Directory Users and Computers, Performance Monitor, Event Viewer, and Internet Information Services (IIS) Administrator.
Experience using Windows networking and troubleshooting tools such as Network Monitor, Telnet and NSLookup.
Fundamental knowledge of certificates and Public Key Infrastructure (PKI).
