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Microsoft Office
Outlook 2010 Level 1
Course 6981: One day;
Instructor-Led
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Course Objective:
You will compose and send
email, schedule appointments and meetings, manage contact information
and tasks, use notes, and create journal entries.
Target
Student: This course is intended for people with a basic
understanding of Microsoft Windows, and who need to learn how to use
Microsoft Outlook 2010 to compose and send email, schedule appointments
and manage contact information.
Prerequisites: Prospective
students should be familiar with using personal computers (basic typing
skills are recommended). They should be comfortable in the Windows
environment and be able to use Windows to manage information on the
computer. Specifically, they should be able to launch and close
programs; navigate to information stored on the computer; and manage
files and folders. To ensure your success, we recommend you first take
the following Element K course or have equivalent knowledge:
- Windows XP Professional: Level 1 or;
Windows XP:
Introduction
Certification
This course is one of a series of Element K
courseware titles that addresses Microsoft Certified Application
Specialist (Microsoft Business Certification) skill sets. The Microsoft
Certified Application Specialist program is for individuals who use
Microsoft’s business desktop software and who seek recognition for their
expertise with specific Microsoft products. Certification candidates
must pass one or more proficiency exams in order to earn Microsoft
Certified Application Specialist certification.
Course Objectives
Upon successful completion of this course,
students will be able to:
- familiarize themselves with the Outlook
interface.
- compose email messages by using Outlook.
- send and receive email messages using Outlook.
- organize email messages into folders.
- manage contacts and contact information.
- schedule appointments using Outlook.
Course Content
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Lesson 1: Getting Started with Outlook
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Topic 1A: Identify the Components of the
Outlook Interface
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Topic 1B: Identify the Outlook Ribbon
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Topic 1C: Customize the Outlook
Environment
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Topic 1D: Identify the Tabs and Commands
in the Outlook Message Form
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Topic 1E: Use Outlook Help
- Lesson 2:
Composing Messages
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Topic 2A: Create an Email Message
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Topic 2B: Format a Message
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Topic 2C: Check Spelling and Grammar
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Topic 2D: Attach a File
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Topic 2E: Enhance an Email Message
- Lesson 3:
Sending and Receiving Messages
Using Outlook
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Topic 3A: Send an Email Message
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Topic 3B: Read an Email Message
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Topic 3C: Reply to and Forward an Email
Message
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Topic 3D: Print an Email Message
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Topic 3E: Delete an Email Message
- Lesson 4:
Organizing Messages
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Topic 4A: Manage Email Messages
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Topic 4B: Move Email Messages into Folders
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Topic 4C: Open and Save an Attachment
- Lesson 5:
Managing Contacts
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Topic 5A: Add a Contact
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Topic 5B: Sort Contacts
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Topic 5C: Find the Geographical Location
of a Contact
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Topic 5D: Update Contacts
- Lesson 6:
Scheduling Appointments
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Topic 6A: Explore the Outlook Calendar
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Topic 6B: Schedule an Appointment
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Topic 6C: Edit Appointments
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Topic 6D: Print the Outlook Calendar
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