AmeriTeach - Computer Training Microsoft Partner Gold Learning


Microsoft Office Outlook 2010 Level 1

Course 6981: One day; Instructor-Led



Course Objective: You will compose and send email, schedule appointments and meetings, manage contact information and tasks, use notes, and create journal entries.

Target Student: This course is intended for people with a basic understanding of Microsoft Windows, and who need to learn how to use Microsoft Outlook 2010 to compose and send email, schedule appointments and manage contact information.

Prerequisites: Prospective students should be familiar with using personal computers (basic typing skills are recommended). They should be comfortable in the Windows environment and be able to use Windows to manage information on the computer. Specifically, they should be able to launch and close programs; navigate to information stored on the computer; and manage files and folders. To ensure your success, we recommend you first take the following Element K course or have equivalent knowledge:
  • Windows XP Professional: Level 1 or;
  • Windows XP: Introduction


This course is one of a series of Element K courseware titles that addresses Microsoft Certified Application Specialist (Microsoft Business Certification) skill sets. The Microsoft Certified Application Specialist program is for individuals who use Microsoft’s business desktop software and who seek recognition for their expertise with specific Microsoft products. Certification candidates must pass one or more proficiency exams in order to earn Microsoft Certified Application Specialist certification.

Course Objectives

Upon successful completion of this course, students will be able to:
  • familiarize themselves with the Outlook interface.
  • compose email messages by using Outlook.
  • send and receive email messages using Outlook.
  • organize email messages into folders.
  • manage contacts and contact information.
  • schedule appointments using Outlook.

Course Content

Lesson 1: Getting Started with Outlook

Topic 1A: Identify the Components of the Outlook Interface

Topic 1B: Identify the Outlook Ribbon

Topic 1C: Customize the Outlook Environment

Topic 1D: Identify the Tabs and Commands in the Outlook Message Form

Topic 1E: Use Outlook Help

Lesson 2: Composing Messages

Topic 2A: Create an Email Message

Topic 2B: Format a Message

Topic 2C: Check Spelling and Grammar

Topic 2D: Attach a File

Topic 2E: Enhance an Email Message

Lesson 3: Sending and Receiving Messages Using Outlook

Topic 3A: Send an Email Message

Topic 3B: Read an Email Message

Topic 3C: Reply to and Forward an Email Message

Topic 3D: Print an Email Message

Topic 3E: Delete an Email Message

Lesson 4: Organizing Messages

Topic 4A: Manage Email Messages

Topic 4B: Move Email Messages into Folders

Topic 4C: Open and Save an Attachment

Lesson 5: Managing Contacts

Topic 5A: Add a Contact

Topic 5B: Sort Contacts

Topic 5C: Find the Geographical Location of a Contact

Topic 5D: Update Contacts

Lesson 6: Scheduling Appointments

Topic 6A: Explore the Outlook Calendar

Topic 6B: Schedule an Appointment

Topic 6C: Edit Appointments

Topic 6D: Print the Outlook Calendar


For more information call 720.346.1710 or visit:

7800 E. Dorado Place, Greenwood Village, CO 80111