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Course Overview
This three-day instructor-led course provides students with the
knowledge and skills to implement System Center Operations Manager 2007
management packs and customize them. The course focuses on understanding
how management packs are implemented, the contents of specific
management packs including the Operations Manager 2007 management pack,
the Windows Server management packs, Active Directory management packs,
and Exchange 2007 management pack. It also introduces the tools
available for cross-platform monitoring.
Objectives
After completing this course, students will be able to:
Describe the various objects within a management pack.
Identify requirements for implementing common management packs.
Adjust settings provided by common management packs for more effective
monitoring of their environment.
Identify best practices associated with tuning management packs.
Audience
This course is intended for system administrators who will be
responsible for day-to-day monitoring using Operations Manager 2007 and
will be required to adjust the settings of commonly available management
packs to better monitor their environment.
Prerequisites
Before attending this course, students must have:
At least one year's experience in supporting a Windows Server 2003
environment.
Exposure to Windows Server 2008.
Experience in supporting and troubleshooting Active Directory Directory
Services.
Experience in supporting and troubleshooting Exchange 2007.
Topics
Module 1: Overview of System Center
Operations Manager 2007
This module provides an overview of Operations Manager 2007 's
health-based monitoring environment. It will describe the features of
Operations Manager, identify the core components used in the monitoring
environment, and review the security aspects.
Lessons
Lesson 1: Traditional Monitoring Compared with Operations Manager 2007
Lesson 2: Operations Manager Features
Lesson 3: Management Groups
Lesson 4: Security
After completing this module, students will be able to:
Describe the concepts of state-based and health monitoring.
Identify the features provided by Operations Manager 2007.
Identify the roles within a management group
Describe how user roles are leveraged within a management group
Module 2: Using the Operations Console
This module familiarizes the participant with the operations console. It
covers the various workspaces as well as how to customize the console.
Lessons
Lesson 1: Navigation
Lesson 2: Views
Lesson 3: Web Console
Lesson 4: Understanding Alerts
Lesson 5: Understanding Notifications
Lab: Customizing the Operations Console
Adding views to My Workspace
Personalizing Default Views
After completing this module, students will be able to:
Navigate the operations console.
Leverage the Actions pane.
Customize the operations console.
View and resolve alerts.
Module 3: Management Packs
This module explains management packs, the different types of management
packs, and dependencies within management packs. It describes the
objects within a management pack and how to effectively work with
pre-defined management packs.
Lessons
Lesson 1: Types of Management Packs
Lesson 2: Default Management Packs
Lesson 3: Management Pack Objects
Lesson 4: Working with Overrides
Lab: Working with Sealed Management Packs
Identifying Default Management Packs and Dependencies
Identifying Management Pack Object
Creating Overrides
After completing this module, students will be able to:
Describe the types of Management Packs.
Identify management pack dependencies and versioning.
Describe the purpose of various management pack objects.
Create overrides to customize sealed management packs.
Module 4: Leveraging Reports
This module introduces the reporting features of Operations Manager
2007. It reviews the default reports, how to generate and publish
reports, and steps needed to create custom reports.
Lessons
The Reporting Environment
Pre-defined Reports
Creating Custom Reports
Lab: Running Reports
Running a pre-defined report
Publishing a report
Creating a simple custom report
After completing this module, students will be able to:
Describe the requirements for reporting.
Identify the standard reports provided with Operations Manager.
Create a custom report.
Module 5: Working with the Windows Server Management Pack
This module explains what is monitored with the Windows Server
Management Pack. It identifies configuration requirements, objects you
may need to tune for your environment, and related management packs.
Lessons
Lesson 1: Configuring the Windows Server Management Pack
Lesson 2: Objects in the Windows Server Management Pack
Lesson 3: Tuning the Windows Server Management Pack
Lesson 4: Related Management Packs
Lab: Customizing the Windows Server Management Pack
Configuring the management pack
Setting RunAs accounts and profiles
Creating overrides for enabled and disabled monitors
After completing this module, students will be able to:
Describe the objects within the Windows Server Management Pack.
Identify required and optional configuration.
Create overrides to tune the management pack for their environment.
Module 6: Working with the Active Directory Management Pack
This module explains what is monitored with the Active Directory
Management Pack. It identifies configuration requirements, objects you
may need to tune for your environment, and related management packs.
Lessons
Lesson 1: Configuring the Active Directory Management Pack
Lesson 2: Objects in the Active Directory Management Pack
Lesson 3: Tuning the Active Directory Management Pack
Lesson 4: Related Management Packs
Lab: Customizing the Active Directory Management Pack
Configuring the management pack
Setting RunAs accounts and profiles
Creating overrides for enabled and disabled monitors
After completing this module, students will be able to:
Describe the objects within the Active Directory Management Pack.
Identify required and optional configuration.
Create overrides to tune the management pack for their environment.
Module 7: Working with the Exchange 2007 Management Pack
This module explains what is monitored with the Windows Server
Management Pack. It identifies configuration requirements, objects you
may need to tune for your environment, and related management packs.
Lessons
Lesson 1: Configuring the Exchange 2007 Management Pack
Lesson 2: Objects in the Exchange 2007 Management Pack
Lesson 3: Tuning the Exchange 2007 Management Pack
Lab: Customizing the Exchange 2007 Management Pack
Configuring the management pack
Setting RunAs accounts and profiles
Creating overrides for enabled and disabled monitors
After completing this module, students will be able to:
Describe the objects within the Exchange 2007 Management Pack.
Identify required and optional configuration.
Create overrides to tune the management pack for their environment.
Module 8: Using the Command Shell
This module introduces the participant to the command shell. It
identifies the cmdlets available for Operations Manager 2007, navigating
the Operations Manager 2007 environment, and provides several scenarios
for leveraging the command shell when working with agents.
Lessons
Working with the Command Shell Environment
Common Agent Tasks for the Command Shell
Lab: Managing Agents with the Command Shell
Navigating the command shell
Setting maintenance mode from the command shell
Listing Agents Not Responding
Navigate the command shell.
Retrieve a listing of cmdlets available for Operations Manager 2007.
Use cmdlets to manage groups of agents.
Module 9: Cross-Platform Monitoring
This module explains the options available for monitoring network
devices and non-Microsoft operating systems.
Lessons
Monitoring Network Devices
Using the Cross-platform Extensions
Connecting to other management tools
Lab: Monitoring Linux with Operations Manager
After completing this module, students will be able to:
Identify options for monitoring network devices with Operations Manager
2007.
Describe the purpose of cross-platform extensions
Identify interoperability options with other management tools.
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