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Supervisor Fundamentals

INTRODUCTION                                                           

2 Days

New and less experienced supervisors will have the opportunity to assimilate dynamic understandings and skills into their on-the-job performance.  They will discover their favored supervisory style, its implications, and how it can be expanded in order to be more effective.  How can a supervisor stay balanced and effectively connected on a daily basis? How can a supervisor match their style with the needs of their employees? 

Participants consider three areas in which effective supervisors excel.  They will learn the ropes about how to manage people for the best results in human interpersonal and organizational interactions.  They will learn specifics about what it means to be persons who are paid more for what their people do than what they do as individual contributors:  managing the business ruthlessly while leading people with genuine concern.   They will identify four levels of employee discretion and how to unleash the capabilities of their people while managing risk and cost.   A varied toolbox will be provided.

This program lays a solid foundation to make the mindset and behavioral shift from working as an employee to being part of a management team.

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